Welcome to horyzan.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or placing an order. If you do not agree to these terms, please do not use our website.
1. General Information
Horyzan is an eCommerce platform selling Islamic acrylic wall art, decorative items, DIY kits, and custom-made products. We strive to ensure all product descriptions, images, and prices are accurate. Slight differences in color, finish, or design may occur due to screen displays or the handmade nature of products.
2. Account and Registration
Certain features may require you to create an account. You agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility.
3. Orders and Payments
All prices are listed in INR and are inclusive or exclusive of applicable taxes as mentioned. Payment can be made via prepaid methods or COD (Cash on Delivery, if available). Prepaid orders must be paid at the time of order placement. Horyzan reserves the right to cancel orders if there is a discrepancy in payment, pricing, or stock availability.
4. Product Information
We make every effort to ensure accurate product information. Slight variations in color, finish, or texture may occur due to screen displays or handmade craftsmanship. Custom and personalized products are created specifically for each order. Refer to our Custom Product Policy for details.
5. Shipping and Delivery
Horyzan ships products across India via verified delivery partners. Estimated delivery times are mentioned on the product page and may vary due to logistics, location, or stock availability. Any delays caused by courier services or unforeseen circumstances are beyond Horyzan’s control. Customers must provide correct delivery details; Horyzan is not responsible for failed deliveries due to incorrect or incomplete information.
6. Return, Refund, and Cancellation Policy
All returns, refunds, and cancellations are governed by Horyzan’s Return, Refund, and Cancellation Policy. Claims for damaged, incorrect, or incomplete products require an unboxing video recorded at the time of delivery. Refunds will be processed as per the policy timelines for prepaid and COD orders. Cancellation windows are limited; please review our policy carefully.
7. User Obligations
You agree not to:
- Use the website for illegal purposes or to violate applicable laws
- Copy, reproduce, or distribute content without permission
- Attempt to compromise website security or gain unauthorized access
8. Intellectual Property
All content on horyzan.com, including images, graphics, logos, text, and designs, is the property of Horyzan or its licensors. You may not use, reproduce, or distribute any content without prior written consent.
9. Limitation of Liability
Horyzan is not liable for any indirect, incidental, or consequential damages arising from the use of the website or the purchase of products. While we take all reasonable steps to ensure product quality and accuracy, customers use our website at their own discretion.
10. Privacy
Horyzan respects your privacy and handles all personal information as described in our Privacy Policy. By using the website, you consent to our collection, storage, and use of your information for order processing and service improvement.
11. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising in connection with these terms will be subject to the jurisdiction of courts in India.
12. Changes to Terms
Horyzan reserves the right to update or modify these Terms and Conditions at any time. Users are encouraged to check this page periodically for updates.
13. Contact Information
For any questions regarding these Terms and Conditions, please contact us at support@horyzan.com or via WhatsApp at +91 99560 95553.
